Independent equipment repair services
MedMend helps clinics and laboratories understand failed, out-of-warranty equipment before an expensive replacement is approved. We diagnose the root cause, source practical parts, and document what the repair really took.
For medical, ophthalmic, and scientific equipment outside its manufacturer warranty.
The MedMend method
Fault → part → fix → honest cost comparison.
What to expect
MedMend is a growing independent service, so we earn trust by showing the work—not by hiding behind vague assurances.
We identify symptoms, likely causes, and useful tests before recommending parts or replacement.
Parts, diagnostic time, and alternatives are separated so you can compare the repair with the OEM path.
If a repair is unsafe, unsupported, or uneconomical, we will say so. If it is viable, we will explain why.
Core service
Send the model, symptoms, error codes, service history, and clear photos or video. MedMend organizes the evidence into a focused diagnostic path your team can act on.
Useful for
Benchtop analyzers, ophthalmic systems, imaging peripherals, centrifuges, sterilization equipment, and other specialized devices beyond warranty.
Parts sourcing
Cross-reference sensors, boards, power supplies, connectors, and compatible donor parts when OEM channels only offer an expensive module.
Repair documentation
Receive a concise summary of the symptom, tests, root cause, part details, repair steps, and cost comparison—subject to your facility’s safety and compliance procedures.
Available consultations
Straightforward starting prices
Parts, shipping, on-site labor, and regulated safety testing are quoted separately when required.
Quick triage
$95
One device · remote review
Diagnostic deep dive
From $295
One device · scoped after intake
MedMend does not bypass safety interlocks or certify equipment for clinical use. Final return-to-service approval remains with the qualified personnel and policies of your facility.
Before you approve replacement
Gather the manufacturer, model, error codes, symptoms, photos, service history, and OEM quote. MedMend will help determine the most practical next step.